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JRCERT Update









            The innovation                    System antecedents for innovation            System readiness
            • Relative advantage  Structure  Absorptive capacity for new knowledge  Receptive context for change  for innovation
            • Compatibility   • Size and maturity  • Preexisting knowledge and skills base.  • Leadership and vision  • Tension for change
            • Low complexity  • Formalization  • Ability to  nd, interpret, and integrate   • Good managerial relations  • Innovation-system  t
            • Trialability    • Di erentiation    new knowledge.     • Risk-taking climate  • Power balances
            • Observability   • Dentralization  • Enablement of knowledgement of sharing  • Clear goals and priorities    (supporters vs opponents)
            • Potential for reinvention  • Slack resources    via internal and external networks.  • High-quality data capture  • Assessment of implications
            • Fuzzy boundries                                                              • Dedicated time
            • Risk                                                                           and resources
            • Task issues                                                                  • Monitoring and feedback
            • Nature of knowledge
             required (tacit, explicit)                  User system
            • Technical Support  Resource system  Linkage                                  Adopter
                                                                System antecedents         • Needs
            Communication             The Innovation                                       • Motivation
                                                                                           • Values and goals
            and in uence                                                                   • Skills
            Di usion           Knowledge       Di usion          System readiness          • Learning style
            (informal, unplanned)  purveyors                                               • Social networks
               Social networks  Dissemination                                              Assimilation
               Homophily                                       Adoption/assimilation
               Peer opinion                                                                • Complex, nonlinear process
               Marketing        Change agency  Linkage                                     • Soft periphery elements
               Expert opinion
               Champions                                         Implementation
               Boundary spanners                                                           Implementation
               Change agents                                                               process
                                                                                           • Decision making devolved
            Dissemination       Outer context                     Consequences               to frontline teams
            (formal, planned)                                                              • Hands-on approach by
                                                                                             leaders and managers
                                                                                           • Human resource issues,
            Outer context                           Linkage                                  especially training
                                                                                           • Dedicated resources
            • Sociopolitical climate  Design stage            Implementation stage         • Internal communication
            • Incentives and mandates  • Shared meanings and mission  • Communication and information  • External collaboration
            • Interoganizational norm   • E ective knowledge transfer  • User orientation  • Reinvention development
              setting and networks  • User involvement in speci cation  • Product augmentation (eg, technical help)  • Feedback on progress
            • Environment stability  • Capture of user-led innovation  • Project managment support
          Figure 1. Diffusion of innovation vs the dissemination of innovation. Figure courtesy of the authors.


          comfortable with uncertainty. Early adopters often   augment image interpretation, optimize prioritization
          represent key opinion leaders and are comfortable with   of worklists, and enhance scheduling practices, or it can
          adopting new ideas. The early majority often need to   be seen as potential threat to future livelihood and job
          see evidence that an innovation works and is superior to   security. In both cases, individuals have been exposed
          the status quo before adoption occurs. The late major-  to a new technology (knowledge), formed a positive
          ity are often skeptical of change and often wait until the   or negative view (persuasion), and moved toward a
          majority are using the innovation successfully. Laggards   stance to reject or adopt the technology (decision). If a
          are typically the hardest group to convince to adopt   group decides to increase its exposure to artificial intel-
          change, often requiring statistics and peer and manage-  ligence, a considerable amount of time must be spent
          rial influence.                                    in these 3 phases with the radiologists. Understanding
             As a technology-centered field, radiology often is at   who in the group is an innovator or early adopter, as
          the forefront of the adoption of new technologies. At the   these individuals will be champions for the change,
          center of this discussion today is the implementation of   and who in the group will be a late adopter or laggard,
          artificial intelligence into the radiologist workflow. An   as these individuals will need more information and
          individual radiologist can look at artificial intelligence   observable points of reference, is important. The social
          in 2 different ways. It can be seen as technology that can   network is likely the most important aspect of diffusing


          RADIOLOGIC TECHNOLOGY, January/February 2024, Volume 95, Number 3                               231
          Reprinted with permission from the American Society of Radiologic Technologists for educational purposes. ©2023. All rights reserved.
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