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JRCERT Update








          well as the organizational culture, is necessary to create   change such as cessation of smoking. In the maintenance
          successful organizational change.                  stage, the individual is working to prevent relapse but
                                                             does not need to apply change processes as often as those
          Transtheoretical Model                             in the action stage. The final stage, termination, is one in
             The transtheoretical model of change was first   which individuals have no temptation and are confident
          proposed by Prochaska and DiClemente in 1983 as a   that their behavior will remain no matter what obstacles
          biopsychosocial model of understanding behavioral   they may face. This behavior is now automatic and rou-
          change.  To date, this has been used most robustly in   tine. Although termination is the goal of change, most
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          addressing addictive behaviors such as smoking, with   people spend the majority of their time after a behavioral
          much success in the health care space. More recently,   change in the maintenance stage. 9,10
          this model of change has been used to improve mam-    Often overlooked in the transtheoretical model
          mography screening rates and follow-up.  This model   of change is decision-making and decisional balance,
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          stands on the premise that behavioral change progress-  which were conceptualized by Janis and Mann in 1977
          es through 6 stages :                              as a balance sheet of cost and benefits that included
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                ƒ precontemplation                           8 decision-making constructs :
                                                                                      10
                ƒ contemplation                                    ƒ approval from others
                ƒ preparation                                      ƒ approval from self
                ƒ action                                           ƒ disapproval from others
                ƒ maintenance                                      ƒ disapproval from self
                ƒ termination                                      ƒ instrumental benefits to others
          In addition, there are dependent variables, including     ƒ instrumental benefits to self
          decisional balance, self-efficacy, and temptation, as     ƒ instrumental cost to others
          well as independent variables characterized as processes     ƒ instrumental cost to self
          of change.  A key feature of the transtheoretical model   Although this model has been directed largely at health
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          is that the steps must be completed in sequence    behaviors in patients, the basic construct of how people,
          without skipping.                                  and therefore organizations, manage change at a behav-
             A person in the precontemplation stage is character-  ioral level is likely not much different. Understanding
          ized as currently not engaging in the target behavior and   where people in an organization fit in the stages of change
          having no intention to do so. Typically, these individuals   can allow for a more targeted approach to addressing
          are not fully informed of the consequences of a behavior   needed change. For example, using structured and
          or lack of a behavior. In organizations, these people often   standardized reporting has been shown to decrease
          are labeled as resistant or unmotivated to implement   ambiguity in interpretating reports that can lead to con-
          change. The contemplation stage is characterized by   fusion and medical errors and also promote adherence
          a person who is intending to act in the next 6 months.   to guidelines.  This has been best represented by the
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          In this stage, there is an awareness of the advantages to   implementation of the Breast Imaging Reporting and
          making a change, however the disadvantages of making   Data System.
          a change still have substantial weight. The preparation   Transitioning practices into standardized templates
          stage is one in which people are ready to act in the near   is a prime case for assessing the stages of the trans-
          future, usually in the next month. With this stage comes   theoretical model of change. There are clear reasons to
          a plan of action. In the behavioral health care space   standardize templates for reporting purposes in radiol-
          this has typically included action items such as joining   ogy, in addition to those stated above, such as improving
          a gym, joining a group, or implementing a self-change   the search of reports for research purposes, improving
          approach. In the action stage, a person is performing spe-  patient care through standardized language, and allow-
          cific tasks or modifications to implement the behavioral   ing for review of diagnostic accuracy and outcomes.
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          change they are seeking. This stage includes observable   However, the barriers can be high for radiologists who



          RADIOLOGIC TECHNOLOGY, January/February 2024, Volume 95, Number 3                               229
          Reprinted with permission from the American Society of Radiologic Technologists for educational purposes. ©2023. All rights reserved.
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